Terms of service

DiarLaunch is a marketplace and media platform. It lets licensed real estate agents live-stream two things: off-plan property launches on behalf of a developer, and LIVE Viewings of ready, existing homes on behalf of the owner who authorised them. Viewers can submit an Expression of Interest ("EOI") on a launch, or an offer at the agent's stated price on a LIVE Viewing. DiarLaunch is not a real estate broker, developer, or financial intermediary, and does not itself sell, market, or take title to any property.

Agents must hold a valid brokerage licence issued by the real-estate regulator of the emirate in which they operate — a RERA broker card in Dubai, an ADREC Broker Licence Number (BLN) in Abu Dhabi, or RAK RERA registration in Ras Al Khaimah — and be approved by DiarLaunch before streaming. Approval confirms an agent has submitted licensing documentation for review — it is not a guarantee or endorsement of any individual transaction, launch, or statement an agent makes while streaming. Agents are solely responsible for the accuracy of what they present, and for complying with all licensing, advertising, and permit requirements that apply to their activity in the emirate concerned, including Trakheesi in Dubai, Madhmoun in Abu Dhabi, and the RAK RERA permit in Ras Al Khaimah.

Submitting an EOI through DiarLaunch is a non-binding expression of interest only. Making an offer on a LIVE Viewing is likewise non-binding: it means you accept the agent's stated price, and nothing more — there is no bidding and your offer carries no amount of its own. Neither an EOI nor an offer is a reservation, contract, or payment. On off-plan, any resulting sale or reservation is agreed directly between the viewer and the developer (or the agent acting for them). On the secondary market, nothing binds either side until Form F — the Memorandum of Understanding regulated by the Dubai Land Department and RERA — is signed by both buyer and seller. All of it happens entirely outside of DiarLaunch. A booking fee paid to the developer to reserve a unit is a separate step and is not refundable, so read the developer's terms before paying one. Form F is the Dubai process. Abu Dhabi and Ras Al Khaimah have no single mandated form: the parties sign a memorandum of understanding or a sale and purchase agreement, drawn up between themselves or by the brokerage, and register it with the relevant authority — in Ras Al Khaimah through the RAK Municipality e-Services or Sanad portal.

DiarLaunch does not process, hold, or route payments of any kind. On off-plan, booking fees, reservation fees, and deposits are paid by the viewer directly to the developer or the developer's official payment channel. On the secondary market, the price is settled directly between buyer and seller through the Form F process; DiarLaunch never receives it. DiarLaunch is not a party to, and accepts no liability for, any payment made in connection with a launch or a LIVE Viewing.

Nothing on DiarLaunch — including anything said by an agent during a live stream — constitutes investment, legal, tax, or financial advice. Property investment carries risk. Viewers should carry out their own due diligence and seek independent professional advice before committing to any purchase.

You agree not to misuse the platform — including impersonating an agent or developer, submitting false EOI information, scraping or reverse-engineering the service, or using it for any unlawful purpose. We may suspend or terminate access for violations of these terms.

The platform is provided "as is," without warranties of any kind. To the fullest extent permitted by law, DiarLaunch is not liable for any loss arising from a launch, an agent's conduct, a developer's conduct, or any transaction entered into outside the platform following an EOI.

Real estate is regulated emirate by emirate, not federally. An agent's licensing, advertising, permits, and the conduct of a sale are therefore governed by the law of the emirate in which that agent is licensed and from which they operate: Dubai law and its regulators for an agent licensed in Dubai, Abu Dhabi law and ADREC for an agent licensed in Abu Dhabi, and Ras Al Khaimah law and RAK RERA for an agent licensed in Ras Al Khaimah. Nothing DiarLaunch does displaces or overrides any of it. Our approval is not a licence, and our platform rules sit on top of the emirate's requirements, never in place of them. This section is about an agent's regulated activity. These terms themselves — the agreement between you and DiarLaunch — are governed by the law of the United Arab Emirates.

We may update these terms from time to time. Continued use of DiarLaunch after a change constitutes acceptance of the revised terms.

DiarLaunch, diar.tv, and diar+ are operated by FARWA Holding Ltd, registered in England and Wales (No. 17081642). A UAE operating entity is in the process of being established.

Questions about these terms can be sent via our contact page.