Frequently asked questions.

DiarLaunch is a live marketplace for Dubai off-plan property. Verified, RERA-licensed agents stream new launches live, and viewers can watch, chat, and submit an Expression of Interest in real time — in the language they actually speak.

Open any live, upcoming, or replay listing from the homepage. The stream plays right on the listing page — there's no app to install, no external platform to open, and no login required. Chat and the EOI form sit right alongside the video.

An EOI is a non-binding way to tell the hosting agent which unit you're interested in. It's not a reservation, payment, or contract — the agent follows up with you directly to progress toward a booking with the developer.

No. DiarLaunch never touches your money. Booking fees, reservation fees, and deposits are paid directly to the developer through their own official payment channel, exactly as they would be if you'd walked into a sales office.

Every agent submits their RERA broker card, Emirates ID or passport, a profile photo, and company details, which our team reviews before they're approved to stream. Streaming rights are earned, not bought.

Launches can be filtered by language, including English, Arabic, German, Russian, Japanese, Chinese, Spanish, Farsi, Italian, French, Turkish, Hindi, and Urdu.

If the agent has published a replay, it plays on the listing page just like the original broadcast. If a replay isn't up yet, you can send a quick inquiry instead of an EOI — it goes straight to the agent, who follows up directly about that unit or the next live launch.

Head to Apply to stream, sign in with your email, and complete your profile — including a photo — and verification documents. Once approved, you'll get an email confirming it and can sign in straight away to your agent dashboard.

Once a launch is created, DiarLaunch automatically sets up a dedicated broadcast connection for it — no external platform involved. Open the live console, and you'll see server details for that launch, in both RTMPS and SRT format. We recommend PRISM Live Studio — it's free and works on both phone and desktop. Paste the details in, start broadcasting there, then hit "Go live" on DiarLaunch. Viewers watch it embedded on the listing page in real time.

Yes. DiarLaunch records every broadcast automatically. After ending the stream, the agent fetches the recording from their console with one tap and marks it available — no separate upload or editing required.

We'd love to hear from you. Reach out via our contact page and our team will follow up about listing your projects with verified agents.

Off-plan property is bought from the developer before construction is finished, usually on a staged payment plan tied to construction milestones rather than paid in full up front. Most new Dubai launches are sold this way, and the first release is when the widest choice of units, floors and views is still available — which is exactly the moment a launch is streamed on DiarLaunch.

Yes. Dubai's freehold areas are open to buyers of any nationality, resident or not, and the whole DiarLaunch flow is built to be done remotely: watch the launch, ask the agent questions live, and submit an Expression of Interest without being in the country. You do not need a UAE visa or residency to register interest in a unit.

PP is the developer's payment plan for that project — for example 60/40, meaning 60% across construction and 40% on handover. Keys is the expected handover date, when the completed unit is given to the buyer. Both are shown as badges on the listing so you can compare launches without opening a brochure.

Trakheesi is the Dubai Land Department's advertising permit system: every legitimate property advertisement in Dubai has to carry a permit number. We record it against a launch so you can check the advertisement is properly registered rather than taking the listing on trust.

Because the EOI reaches a RERA-licensed broker who has to know who they are dealing with, and because a developer will not hold a unit against an anonymous name. A passport or Emirates ID is enough. We accept PNG, JPEG, WEBP and PDF files up to 4MB, and if your phone photo is larger than that the form shrinks it for you rather than refusing it.

It goes into private storage, not a public folder. It is never given a public address, never attached to a page, and never indexed. The agent hosting that launch and our own team retrieve it through short-lived signed links that expire; nobody else can reach it. What we collect and why is set out in full in our privacy policy.

Agents are verified before they can stream, not after. Every public form on the site is protected against automated abuse by Cloudflare Turnstile and by rate limiting. And the part that matters most: no money moves through DiarLaunch at any point, so there is no payment detail for us to hold or lose.

Yes — that is the point of watching live rather than reading a PDF. Live chat sits beside the video and the hosting agent answers as the broadcast runs, so you can ask about a specific floor, a view, a payment plan or a service charge and get the answer in front of everyone else watching.

Upcoming launches show their start time in both your local time and Dubai time, so there is nothing to convert. If you miss it, the replay plays on the same page once the agent publishes it, and you can still submit an EOI or send the agent a direct inquiry afterwards.

Yes. "Request info" on any listing lets you ask the agent for the brochure, pricing, availability, floorplans, layouts or the payment plan without registering interest in a unit. It is the lower-commitment step for buyers who want to read before they decide.

The hosting agent is emailed immediately with your details and unit preference, so the follow-up starts while the launch is still running. If the developer has an official payment page for that project, you are taken straight to it — that payment is made to the developer, never to us. The agent then contacts you directly to progress toward a booking.

We watch the broadcast connection itself rather than trusting the player. If an agent's signal drops mid-launch, viewers see a notice on the video telling them so, instead of staring at a spinner wondering whether to wait or leave. When the signal returns the notice clears on its own.

Yes. Every EOI submitted on your launch belongs to you: name, email, phone, nationality, preferred unit type and the ID document, delivered to your dashboard and to your inbox. DiarLaunch is the room you present in, not a broker sitting between you and your buyer.

Yes, and you should. Each launch is tagged with the language it is presented in, and buyers filter the homepage by language — so a launch presented in Russian, Arabic or Mandarin is found by the buyers who want exactly that, instead of competing with every English-language launch at once.

Yes. Every approved agent gets a public profile in the agent directory, with their photo, agency, languages, experience and past launches, plus a short personal link they can share. Viewers can favourite an agent, which is how a one-off viewer becomes someone who comes back for your next launch.